Frequently Asked Questions
Do I need a referral from my doctor to meet with a therapist at your clinic?
No. We do not require any formal referral in order to work with new clients. Clients can easily self-refer to our clinic by calling our admin team at (905) 878-3543 or by emailing us at info@miltontherapycentre.com
We make this process simple! Our admin team is available to match you to members of our team who may best support your needs.
I'm ready to meet with a therapist. How can I get started?
If you are not quite sure who may be the best match, email us HERE to speak directly with a member of our admin team who can answer your questions.
We offer 15 minute Virtual Complimentary Meet and Greet appointments so that you can speak with anyone on the team before starting therapy. This gives you the opportunity to ask questions about the therapists' skill set and expertise and is a great opportunity for a "vibe check".
If you have reviewed our team profiles and have selected a therapist on your own you can book your appointment directly online using our CLIENT BOOKING PORTAL, or you are welcome to call us at (905) 878-3543 or email us HERE.
Do you offer direct billing?
COMING SOON!
Stay tuned for updates on this important question. We have something brewing in this department!
I am looking for a therapist for my child. Am I allowed to be a part of their sessions?
Yes! Your child's therapist will do their best to include you in the treatment process as long as the child/teen consents to this. Generally speaking, any treatment for a child under 12 years of age will include parents/caregivers. If your child is comfortable meeting on their own with their therapist, we encourage parents/caregivers to be present for the beginning or end of their child's appointment to offer any updates and/or receive feedback about progress and next steps.
How long can I expect to be in therapy?
The answer to this question is not a simple one because everyone's therapy journey is unique! Some clients may find that they require long term support however other clients may feel that only a few sessions is enough. Your therapist will work with you to you determine goals that are specific, measurable, accessible, reasonable and timely. They will make recommendations with regard to the length of service, however the choice will be yours to use sessions as needed. With this in mind, a long standing concern may require a longer intervention.
How soon can I start?
As soon as you are ready! Our services are available with minimal waiting time. Depending on the type of services you are looking for and your availability for appointments, we have therapists who are ready to support you as soon as possible.
We are conveniently open 7 days a week, including evenings until 8pm.
How much does it cost to meet with a therapist?
Each therapist at our clinic establishes their own hourly fee as well as their schedule of availability. This is based on their years of experience, expertise, and additional training and certification. The current price range for services at MPC is $110/hr for Reduced Rate Services with our Clinical Interns to $200/hr for Senior members of our team.
Are Services Provided In-Person or Virtually?
All of our therapists provide services both virtually AND in person!
Virtual appointments are conducted using our privacy compliant client management software called "JaneApp".
I do not have Insurance Benefits Coverage. How can I access a more affordable therapy rate?
Milton Psychotherapy Centre hosts a highly competitive Master's level Internship Program, and the successful candidates who are offered a spot at MPC provide therapy to clients at a reduced rate as part of their training requirements.
What type of therapy is your team known for?
Our diverse team of highly skilled therapists are known for having a range of qualifications and certifications for robust and effective approaches to help clients achieve their goals.
Clients often come to us as a "one stop shop" clinic because we are able to support a variety of concerns, for all ages of lifespan and most areas of concern. It is not uncommon for an individual to begin therapy at our clinic, and then refer a member of their family to start their own therapy journey with another member of our team.
We strive to create a safe, casual and comfortable atmosphere that helps redefine what most people expect therapy to look and feel like. Coming to MPC means knowing that you are taken care of, and that there is a space for your loved ones to receive support privately, as well.
Do I need a diagnosis to get help for my concerns?
No!
We do not require a formal diagnosis to begin working with you. If you have specific concerns that require further assessment or medical attention, our team will take the necessary steps to guide you in the right direction.
In the meantime, our team is able to support you cope and manage with whatever your concerns and goals are.
How do I know if my concerns are serious enough for therapy?
If you are concerned with any aspect of your mental health, day-to-day functioning, or overall quality of life that is reason enough to seek help!